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At the end of the day, there's a human cost to responding to pages, and there's a human cost to collaboration.

Both of those can drive burn out. Personally, I find all that collaboration work very hard and stressful, so I work better in a situation where I get pages for the services I control; but that would change if pages were frequent and mostly related to dependencies outside of my control. It also helps to have been working in organizations that prioritize a working service over features. Getting frequent overnight issues that can't be resolved without third party effort that's not going to happen anytime soon is a major problem that I see reports of in threads like this.

I can also get behind a team that can manage the base operations issues like ram/storage/cpu faults on nodes and networking. The runbooks for handling those issues are usually pretty short and don't need much collaboration.



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